“As a VP at a large healthcare organization, I had the opportunity to work directly with Sheronica Barcliff of The Barcliff Group. I can tell you this, Ms. Barcliff was a lifesaver for us. A couple years ago, we found ourselves in desperate need of an NCQA expert when we found ourselves in an unforeseeable situation because a key staff member resigned. Unfortunately, the work that we thought was being done toward our next NCQA review was never started. We needed someone who could quickly assimilate into the team so we could complete the work that desperately needed to be done. Ms. Barcliff personally jumped in, rolled up her sleeves, and worked closely with our Quality Department. She was able to work across our various departments and internal organizational structures to effortlessly blend into our complex matrixed organization and offer help to various departments in preparing NCQA documentation.

Ms. Barcliff was always professional, prompt, attentive to detail, and followed through with everything to which she committed. She brought with her extensive knowledge, patience, and the ability to teach. She also demonstrated professionalism, management skills, enthusiasm, creativity, innovative ideas and the ability to step up – and step in- wherever needed. Ms. Barcliff delivered workable solutions while leading, managing, and working as a valued team member. She had the unique ability to seamlessly blend into our Quality Team as a valued and trusted consultant and helped us to meet and exceed our goals for our NCQA review. This allowed us to achieve an Excellent NCQA rating despite starting from behind.

I highly recommend The Barcliff Group and would not hesitate to use them again. The level of knowledge and professionalism exceeded my expectations. I was grateful for the opportunity to work with this dynamic individual who was always there with a smile, even under stressful situations. She also brought a “can-do” and realistic attitude no matter the task; and her optimism is positively contagious.”

“Through our time, you went above and beyond – and very graciously. Thank you for supporting the team and becoming one of us.”

“Sheronica served as a faculty member here at NCQA in our Education Department for 9 years. Armed with a high level of knowledge of NCQA standards, Sheronica is able to provide real-life examples to participants, giving them a deeper understanding of how quality looks in practice. Her addition to the NCQA faculty pool is a value-add because of her customer-centric view on quality.”

“Ms. Barcliff’s positive and upbeat attitude made this seminar engaging & enjoyable. Vast knowledge and understanding of the topics discussed.”

“The Barcliff Group, Inc. has a strong commitment to excellence and delivered exactly what we needed. We can depend on them to captivate and engage the audience by providing an extraordinary experience. The Barcliff Group, Inc. holds a high level of professionalism in everything they do. Their easy collaborative methods went beyond what was expected. I highly recommend engaging with The Barcliff Group, Inc. on our next project.”

“Imperial Health Plan had a positive and successful experience with The Barcliff Group (TBG)! We leaned on their collective accreditation experience, consulting team’s responsiveness, and provision of tools to set our organization up for future success – including our first Health Plan Accreditation survey.

Sheronica was an excellent and positive resource as the project manager. She stepped in to assist our organization with delegation oversight survey readiness and provided critical clarifications throughout the survey readiness process!

Imperial Health Plan of California (IHPC)’s overall experience with our Administrative and Clinical Consultant team was positive, engaging, and more than met our needs for our Interim Accreditation Survey timeline with proven results.”

“We all agree that Keysa is a tougher surveyor and has prepared us super well for the whole CM accreditation journey. I felt like it was a breeze to go through the 30+ cases and we couldn’t have done this without your help – THANK YOU!!”