Trusted Healthcare Consulting Firm in Atlanta

Loss of revenue, suspension of status, or withdrawal of certification?

The cost of a failed audit is more than you think.

When NCQA deadlines close in, leaders can’t afford consultants who hand over checklists and walk away. You need a partner who takes on the heavy lifting and delivers results that protect your revenue and reputation.

Healthcare Consulting Atlanta

Trusted by

About The Barcliff Group

Your audit clock is ticking, and deadlines are approaching

The audit date is set, and critical preparation work is not ready. You’re under immense scrutiny with no room for error. You need to act now.

The last thing you need is a “seamless” solution that adds to your workload. The Barcliff Group being a trusted healthcare consulting in Atlanta, provide the rapid-response expertise that takes the burden off you. We know these pressures. We’ve been in the trenches. And we know how to get you through them.

Accredited—every time.

100% of our clients achieved the accreditation they needed.

Corrective actions, closed.

Remediation work resulted in A ratings for every client.

ROI that shows up in revenue.

Shorter approval cycles and fewer findings reduce overhead and accelerate revenue.

You've been here before. The stakes are real, and so are the outcomes.

This is not fiction. The ground is shifting beneath your feet. But you don’t have to find your footing alone

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Preparing for NCQA regulatory compliance survey

Regulatory Compliance

You have an NCQA survey circled in red on your calendar. The thought of a failed survey keeps you up at night, not just because of potential fines, but because you’ll need to submit a corrective action plan to address deficiencies.

Healthcare team struggling with operational friction

Operational bottleneck that's draining your team

Your new digital health platform was supposed to be a game-changer, but instead, it’s creating friction, frustrating your clinicians, and the ROI you were promised feels like a distant dream.

The Barcliff Group Logo
Healthcare leaders facing stalled initiatives

The stalled initiatives and unmet ambitions

You're deeply committed to health excellence, but you’re struggling to move from well-meaning policies to measurable, real-world outcomes that prove you’re closing the care gap

Healthcare team managing NCQA and URAC accreditation

Accreditation delays are revenue delays

When NCQA or URAC timelines slip, so does your ROI. Faster accreditation means fewer findings, shorter approval cycles, and revenue flowing sooner.

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What Happens When You Partner with Us

Weeks before an NCQA review, a key leader resigned, and one of the nation’s largest providers was on the brink of failure.

We stepped in, stabilized operations, and aligned teams across departments, resulting in an Excellent NCQA rating and a stronger process built to last.

Real-world pressure. Proven results. That’s the kind of partnership that transforms organizations.

Learn How We Secure Excellent NCQA Ratings For Youarrow1

Here’s What Sets TBG Apart on Day One

10+ years

Systems thinking

“A Lifesaver for Us”

We’ve sat in your seat. We are a seasoned healthcare consulting firm in Atlanta led by executives who truly understand the stakes. We see what others miss, bringing fresh perspectives and systemic solutions. We fix root causes, not symptoms. Our approach builds lasting foundations for quality, equity, and growth.

The result?

They passed with an Excellent NCQA rating

The Barcliff Group’s proven healthcare consulting approach

The Barcliff Difference

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We are former healthcare executives, clinicians, and strategists who know what it’s like to sit in your chair with the clock ticking and everything at stake. As a trusted healthcare consulting in Atlanta we bring proven expertise and a relentless focus on helping organizations achieve compliance and drive lasting healthcare progress.

We live and breathe our purpose

To assist our clients in attaining new levels of healthcare excellence – unlocking quality, value-based healthcare for all.

Our Services

From challenge to lasting success with cutting-edge expertise focused on the most pressing issues you face, delivered directly to you.

Regulatory Compliance & Data Management

Compliance Pressure -Audit Readiness (Regulatory Compliance)

Stop sleepless nights about NCQA or URAC surveys. We don’t just prep you to pass. We embed, manage, and train your team so compliance becomes second nature.

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Health Information Technology

Constant Firefighting- Operational Control (Healthcare Operations)

You can’t lead strategically when every day is putting out fires. We rebuild your systems so you can shift from reactive problem-solving to proactive transformation

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Health operations management improving workflows

Digital Chaos - Clear Strategy (HIT)

Your expensive digital platform isn’t delivering and your staff hates using it. We clear the bottlenecks, streamline systems, and finally deliver the ROI those vendors promised you.

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What Our Clients Say

Unwavering trust from proven results

97%

is the impressive satisfaction rate our clients have given us.

Sheronica Burgess, CEO and Founder of The Barcliff Group

LEADERSHIP

"We built The Barcliff Group to be that partner, a team of seasoned experts committed to transforming complexity into clarity and delivering excellence, without exception."

Sheronica Burgess

CEO and Founder of The Barcliff Group

Our Team

Consultants

Keysa Shaw-Sanders - RN, CCM

Keysa Shaw-Sanders

RN, CCM
See Bio arrow2
Osman Ahmed - MD, DrPH

Osman Ahmed

MD, DrPH
See Bio arrow2
Natasha Reid - MA, PAHM

Natasha Reid

MA, PAHM
See Bio arrow2
Michele Walters - RHIA, CPHQ

Michele Walters

RHIA, CPHQ
See Bio arrow2

Casandra Monroe

MS
See Bio arrow2

Jacqueline Simmons

MD, MPH, CPE
See Bio arrow2

Your COMPETITIVE Edge

Diverse Perspective

Why

Strategic Leadership

This team is composed of seasoned healthcare leaders, former executives, and clinicians who provide decisive, expert guidance.

Why

Diverse Perspective

100% of our clients achieved accreditation. Every corrective action is closed, and every project delivers measurable ROI. That’s why organizations trust us when failure is not an option.

Why

Root Cause Resolution

You move beyond surface-level fixes to uncover the true root causes of challenges, delivering profound and sustainable transformation.

Why

Proven Results

100% of our clients achieved accreditation. Every corrective action is closed, and every project delivers measurable ROI. That’s why organizations trust us when failure is not an option.

See Our Impact in Action arrow1

Stop Managing Chaos

Start Leading Your Future with Certainty

The healthcare landscape will only grow more complex. But your path through it can be crystal clear.

By investing 30 minutes in a complimentary, no-obligation Clarity Call, you won’t receive a sales pitch. Instead, we will listen intently to your unique challenges and equip you with an actionable framework you can immediately use to move forward.

You have nothing to lose but the uncertainty that holds you back.

Frequently Asked Questions

Everything You Need to Know to Take
Care of Your Health with Confidence

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We’ve answered the most common questions about our services, processes, appointments, and care. If you still have questions, our team is always ready to help.

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As one of the best healthcare consulting firms in Atlanta, we help healthcare organizations solve their most complex challenges — and seize their greatest opportunities. From improving clinical outcomes to optimizing operations, transforming delivery models, and elevating patient and staff experiences, we provide the insight, strategy, and support to help you lead lasting, measurable change.

Your internal team knows your systems — we bring outside perspective, industry-wide experience, and specialized expertise. Think of us as an extension of your team, filling gaps, accelerating projects, and offering objective solutions that align technology with clinical and operational goals. Collaboration is at the core of everything we do.

We serve hospitals, health systems, ambulatory clinics, private practices, behavioral health providers, and more. Whether you’re a small group practice or a large multi-site network, we scale our services to match your size, complexity, and vision for digital health.

We’re not a reseller or a product pusher. We’re a true consultancy — vendor-agnostic, patient-centric, and results-driven. Our success is measured by your outcomes: reduced downtime, improved clinician satisfaction, stronger security, and better patient experiences. “Excellence Without Exception” means no shortcuts, no surprises, and no excuses.

We’ve seen it all: inefficient workflows, poor adoption, endless workarounds, alert fatigue. We help you optimize your current system — or transition to one that fits better. Our team works across platforms like Epic, Cerner, NextGen, Athenahealth, eClinicalWorks, and more — ensuring your technology supports care, not hinders it.

In healthcare, every second counts.

Every day you wait is another day spent reacting instead of leading. That next audit, that technology roadblock, that equity goal, they aren't going away. Take the first, definitive step to solving them right now.

Click here to find a time that works for you

Explore Our Latest Healthcare Insights

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

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Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

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Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

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House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

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Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

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COVID-19 Update: An Encouraging Word

To Our Clients, The past several weeks has undoubtedly tested us all. As we continue to monitor developments related to the COVID-19, please know that nothing will compromise The Barcliff Group’s commitment to take care of the consultative items you’ve entrusted with us. All requested on-site services will be suspended […]

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Children’s Healthcare of Atlanta (CHOA): Our Children. Our Lives

Q: Tell us about yourself and your role in the Community Relations sector of CHOA? A: I am a Community Development Officer for Children’s Healthcare of Atlanta. My background is in auditing and accounting, a little different for a typical Community Development Officer. However, I have always been active in the […]

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5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

LEARN MORE

Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

LEARN MORE

Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

LEARN MORE

House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

LEARN MORE

Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

LEARN MORE

5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

LEARN MORE

Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

LEARN MORE

Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

LEARN MORE

House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

LEARN MORE

Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

LEARN MORE

Children’s Healthcare of Atlanta (CHOA): Our Children. Our Lives

Q: Tell us about yourself and your role in the Community Relations sector of CHOA? A: I am a Community Development Officer for Children’s Healthcare of Atlanta. My background is in auditing and accounting, a little different for a typical Community Development Officer. However, I have always been active in the […]

LEARN MORE

5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

LEARN MORE

Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

LEARN MORE

Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

LEARN MORE

House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

LEARN MORE

Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

LEARN MORE

5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

LEARN MORE

Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

LEARN MORE

Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

LEARN MORE

House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

LEARN MORE

Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

LEARN MORE

5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE

The Real Deal! QIPs

Ready to spill the gossip on Quality Improvement Projects (QIP)? Well, grab your popcorn! A QIP is a collaborative effort project within an organization aimed at successfully carrying out quality improvements. QIPs are used to execute a systematic and formal method to analyze organizational performance and achieve performance improvement through […]

LEARN MORE

Quality of Life & Workplace Wellness

The Barcliff Group (TBG) blog covers various topics on healthcare quality; to include how to create a culture of quality within a healthcare organization. Essential to building a quality culture is supporting the quality of life of the individual or employee. For the August 2018 blog, TBG focused on workplace […]

LEARN MORE

Quality Culture: The Paradigm Shift

It is without question that challenges with health care cost, accessibility, and affordability as well as the rise in behavioral health issues in the United States has placed health care quality at the top of the national agenda. With the reduction of geographical and technological barriers, U.S. healthcare has now […]

LEARN MORE

House of Cherith: Quality Care & Healing for Sex Trafficked Victims

The Barcliff Group (TBG) is a private, for-profit health care quality consulting firm that challenges itself to be involved in the quality of health care beyond the board room. TBG’s blogs cover various topics in health care quality, equity, and wellness by collaborating with professionals in the industry to edify […]

LEARN MORE

Ethics in Healthcare: How It Impacts Quality

A not-for-profit hospital in Nebraska paid its patients $100 to render positive remarks on the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey concerning the health care services received during their visit. High consumer ratings on quality of care and patient safety meant the hospital would be eligible to […]

LEARN MORE

5 Ways to Grow and Build Trust

From your creditors to your employees, good business relationships are built on trust. Can the people who depend on you, confidently rely on you to treat them fairly? Once you have proven your dependability, they will make allowances for you and extend their level cooperation. This is essential to your […]

LEARN MORE